A performance guarantee is offered on all programs.  If the core training is completed and the dog is not performing as per owner’s desires, and owner shows competence of methods, DWTC will continue working with owner more at no additional cost.  Additional work will be decided on, between trainer and owner but may include extra private sessions, camp stay, group sessions, or phone/email/virtual support.

Furthermore, the owner agrees to participate and work hard and show up for appointments in the dog training program for the agreed-upon price. Owner verifies that no oral promises or any privileges or representations have been made and that this written Agreement is the entire agreement.

In exchange for owner’s effort and payment DWTC and its agents contract to provide the program described above and to make every effort to ensure owner and dog arrive at their goals and are happy with the training process with professionalism and positivity.

Due to the nature of scheduling appointments weeks ahead of time, cancellation and rescheduling requests must be given within at least two business days’ notice.  Failure to provide such notice will result in a cancellation fee of $75 or forfeiture of the session, owner’s choice.

This agreement is non-transferable and may only be used at the location where it was purchased. If owner wishes to leave the contract before agreed-upon training is complete owner may maintain unused sessions as a credit for up to one year.  If owner wishes to buy out the contract owner may do so at the cost of $200 per session given and sessions scheduled but not cancelled within two business days plus any training equipment.

If the owner selects boarding or Camp services where DWTC or its agents are caring for the dog away from the owner’s home, the owner acknowledges that such services are populated by dogs and that dogs play with nails, teeth, and bodies.  While all reasonable precautions are taken to ensure safety, this does not guarantee that accidents with dogs will not happen. In the event of injury or illness to the owner’s dog DWTC agrees to first notify the owner of the injury/illness to get the owner’s direction on what to do.  If injury/illness is grievous or life-threatening owner agrees that DWTC will seek immediate medical attention at most convenient veterinarian. In such an event, DWTC will be responsible for the first $125 of any treatment and owner will be responsible for any veterinary fees above that amount.  The owner agrees to not hold liable DWTC or any of its agents for any illness/injury while the dog is in training or boarding.

Owner acknowledges that diarrhea, and kennel cough are common amongst dogs who stay away from home.  In such an event, DWTC will closely monitor the dog, put dog on a bland diet, and ensure fluid intake.  If it continues beyond the third day DWTC will contact owner for instruction.

Owner agrees that crate training is an important part of any training program and that any dog that will attend any Camp service ensures that the dog has been introduced to a crate and is comfortable staying in the crate for several hours at a time. Owner acknowledges that training in a Camp setting is stressful. In such an event the stress becomes unmanageable, DWTC will closely monitor the dog and attempt to alleviate the anxiety.  If stress continues beyond the third day DWTC will contact owner for instruction which may include picking the dog up from Camp and the training program adjusted to a sessions only program.

Owner agrees to allow DWTC and its agents to transport dog(s) in vehicles for the purpose of training or veterinary visits.

Owner agrees to allow DWTC or its agents to use pictures or videos of dog(s) in training on websites or in promotional materials.

Owner is responsible for any and all fees associated with a female dog pregnancy if they bring a dog in heat in for boarding/training.

Owner agrees to a $5 fee for any and all declined credit card attempts and a $30 fee for any and all checks returned for insufficient funds.  For programs with monthly payments, two months late is considered delinquent at which point contract can be called in full for any outstanding payments.  Owner is responsible for any legal and collection fees associated with collection of delinquent payment.

Owner understands that dogs are animals and are therefore subject to unpredictable behavior and agree to not hold liable DWTC or any of its agents for any damage the dog may cause to any other person or object during training or after training.

In the event of injury or death due to the fault of the trainer, dog being trained by DWTC the company agrees to reimburse the client up to the purchase price of the dog to cover the expenses.